Information provided with an inquiry
We process the name, company, email, optional contact number and product, quantity, customisation and delivery requirements you choose to provide. The purpose is to respond to the inquiry, discuss samples and prepare a quotation. Only include what is needed for that discussion. Do not submit lock keys, payment information, customer lists or other sensitive records in the form.
Use of information and delivery services
Inquiry information is used for communication about your procurement request. We do not sell it or add you to a marketing mailing list merely because you submitted an inquiry. The operator may configure a mail-delivery provider, such as Resend. When enabled, that provider processes the inquiry information required to deliver the message. Availability depends on the deployed website configuration.
Site visits and cookies
This version does not automatically load additional analytics or marketing scripts and does not set cookies for those purposes. Hosting, network or mail services used to operate the website may retain technical records according to their own configuration. External product-resource links take you to other websites, whose information practices apply after you visit them.
Browser session storage temporarily records the first landing-page path, referring domain and standard UTM campaign parameters. These source details accompany an inquiry to help identify the visit that led to it. Form names, emails, telephone numbers and requirement text are not written into this browser storage.
Correction, deletion and contact
To correct contact details, withdraw an unprocessed request or request deletion of inquiry information, use the contact page and identify the email used for the original inquiry with the minimum necessary context. We will review the request and explain what can be done. Records connected to an established order may need to be retained. This notice should be updated as the website functionality changes.
Contact and inquiries